User Experience Writer Job at Brooksource, San Antonio, TX

UlB3OWw1bVhzc080cWFnUXBSS0d2L2pVeEE9PQ==
  • Brooksource
  • San Antonio, TX

Job Description

UX Writer

12 month contract

On-site in San Antonio

Job Overview:

We’re looking for a strategic, empathetic, and detail-oriented UX Writer to join our Insurance Experience Design team. In this role, you’ll shape content across digital experiences that support our members in understanding, selecting, and managing their insurance policies. You’ll collaborate with cross-functional teams including designers, researchers, product managers, and engineers to craft clear, consistent, and accessible language that reflects our mission.

Key Responsibilities:

  • Write and edit user-focused content for our client’s insurance platforms (web and mobile), including microcopy, UI labels, error messages, help content, and transactional emails.
  • Collaborate with product designers using tools like Figma to ensure content is integrated seamlessly into designs.
  • Use Adobe Creative Suite to support content presentation needs, such as visual storytelling or documentation.
  • Ensure all content meets accessibility standards (WCAG) and contributes to an inclusive digital experience for all users.
  • Participate in usability testing and apply insights to improve clarity and usability of content.
  • Advocate for a consistent voice, tone, and terminology across all insurance-related experiences.
  • Work closely with legal, compliance, and marketing teams to ensure content accuracy and alignment with regulatory standards.

Required Qualifications:

  • Bachelor’s degree in English, Journalism, Communication, Human-Computer Interaction, or related field (or 4+ years of equivalent work experience).
  • 3+ years of experience in UX writing, content design, or technical writing in a digital product environment.
  • Proficiency with Figma and Adobe Creative Suite (particularly Illustrator, InDesign, or XD).
  • Strong understanding of accessibility standards and best practices in digital content.
  • Portfolio of UX writing samples showcasing clear, concise, and user-centered content across platforms.

Preferred Qualifications:

  • Experience working in insurance, finance , or other highly regulated industries.
  • Familiarity with content management systems and design systems.
  • Understanding of agile development and working within cross-functional teams.

Job Tags

Contract work, Work experience placement,

Similar Jobs

Manpower

Head of Food & Beverage Retail Operations Job at Manpower

 ...product quality and customer experience. Set and enforce baking and presentation standards across all locations. Collaborate with culinary teams to develop new seasonal offerings, guided by traditional and innovative European baking practices. Manage supply chain,... 

Dahl Consulting

Customer Support Representative (27965) Job at Dahl Consulting

 ...transportation, or supply chain preferred Proficiency in Microsoft Office, especially Excel Experience with SAP, AS/400, or GT Nexus preferred Familiarity with Incoterms, customs clearance, insurance, and claims Excellent written and verbal communication... 

Surety HR, Inc.

School Bus Driver Job at Surety HR, Inc.

 ...We are looking for a dedicated and responsible School Bus Driver for Community Bus in Columbus, Ohio to ensure the safe and reliable transportation of students to and from school, field trips, and other school-related activities. The ideal candidate is safety-focused,... 

ACCIONA

Right-of-Way Agent Job at ACCIONA

 ...documented and available for review. Manage third-party ROW agents, surveyors, and land consultants engaged in property negotiations...  ..., project databases) is an asset. Ability and willingness to travel regularly within the U.S.to travel as needed to project sites across... 

Tandym Group

Office Manager Job at Tandym Group

 ...We are seeking a dynamic individual to manage the day-to-day operations in a Biotech environment. This is an exciting and unique opportunity to support our Pharmaceutical Development team's office and lab space. The successful candidate will be able to thrive in a fast...