Job Description

Omega Morgan believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this position description is designed to outline primary duties, qualifications and job scope, but not limit the individual nor the organization to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

Essential Duties and Responsibilities

• Be a primary point of contact for incoming customer calls and distribute requests to the appropriate sales team member
• Assist in producing quotes, creating work orders and reconciling customer billing/invoicing. Requesting purchase orders for jobs.
• Assist with job/project coordination between sales and operations
• Assist sales leader and superintendent with keeping job board up to date and daily dispatch. Tracking and ensuring that rental equipment is requested and called off rent timely and properly
• Help track field personnel vacations, process subsistence requests
• Must be extremely detail oriented
• Pro-active approach to problem solving

Required Education and/or Experiences

• Associates Degree preferred, or 2 years of experience in sales and operational support or equivalent combination of education and experience.
• Microsoft Office programs, experience in Customer Resource Management (CRM) programs

Position Class, Hours of Work and Travel: This is a (FTE) full-time employment position, based at our Fife, WA location, and classified as exempt status. Extended work hours are expected of this position.

Language Skills: Ability to read, write, verbalize and comprehend instructions and correspondence in English. Bi lingual (Spanish) is preferred.

Mathematical Skills:

Must have mathematical skills equivalent to those required under degree requirement.

Physical and Visual Activities:

Standing, Walking, Sitting, Lifting, Carrying, Balancing, Stooping, Reaching, Handling, Feeling, Talking, Hearing, Acuity-Far, Acuity-Near, Depth Perception, and Field of Vision.

Physical Demands:

The physical demands that must be met to perform the essential functions of this job is: Be able to lift 40lbs, sit for a long period of time, able to walk up to one mile at a time, be able to climb several flights of stairs. Other physical demands the employee is occasionally required to do- climb or balance on grated temporary walk-ways; stoop, kneel, crouch and at rare occasions crawl.

Environment/Atmospheric Conditions:

Performing the duties of this job, the employee is frequently exposed to, moving mechanical parts, large vehicle/trucks, large machinery, large equipment, extreme vibration, and other common industrial hazards seen at construction sites, marine ports, equipment yards, and industrial plants. The Employee will at times work in various landscapes from hot dry climate, cold wet climate, dark confined areas, high elevated platforms, and near waterways.

Machines, Tools, Equipment, Software:

Personal computer, fax machine, copy machine, other office equipment, Microsoft Office, SAP and CRM

Supervisory Responsibilities

This position does not have any direct reports

The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties that may be required for this position. Additional duties are performed by the individuals currently holding this or similar positions and additional duties may be assigned.

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