Job Description

Medical Assistant & Patient Coordinator, Neurosurgery (Frisco, TX)

Are you a highly skilled Medical Assistant with a knack for organization and a passion for personalized patient care? COLO Staffing is partnering with a premier spine center in Frisco, TX, that's committed to delivering exceptional neurosurgical care. We're searching for a talented, detail-oriented professional to join their dynamic team in a pivotal dual role as a Neurosurgery Medical Assistant and Patient Coordinator. If you thrive in a supportive environment, excel at managing complex patient journeys, and are dedicated to guiding individuals through their surgical process, this is your opportunity to make a significant impact!

About the Opportunity and the Clinic

This is your chance to join a compassionate and collaborative team focused on providing comprehensive neurosurgical care. This clinic is dedicated to patient well-being and a high standard of clinical excellence. They value their employees, offering a supportive work setting where your skills are recognized, and your contributions genuinely make a difference. Join a team that empowers its members to deliver outstanding patient experiences.

You will report directly to both the Clinical Coordinator and the Office Manager, ensuring comprehensive support and clear communication across clinical and administrative functions.

What You'll Do:

As a key member of the team, you'll seamlessly blend clinical support with essential patient coordination, ensuring a smooth and efficient experience from initial consultation through post-operative care.

Coordinate Patient Journeys: Efficiently schedule neurosurgical procedures, consultations, and follow-up appointments, managing all necessary authorizations and paperwork with meticulous attention.

Secure Authorizations : Expertly handle surgery authorization processes, including verifying insurance coverage, initiating prior authorizations for all procedures and medications, and clearly communicating financial responsibilities to patients.

Clinical Excellence: Prepare patients for examinations, accurately verify medical history and medications, take vital signs, and assist/chaperone the physician during exams and in-clinic procedures.

Patient Advocacy: Complete FMLA/Disability forms, manage prescription send/call-ins, and coordinate referrals, follow-ups, and other essential patient requests.

Communication Hub: Expertly answer and triage telephone calls, ensuring clear and concise messages are relayed to physicians and staff in a timely manner.

Operational Flow: Maintain the organization and efficiency of clinic and exam rooms, ensuring a seamless and welcoming patient environment.

What You'll Bring:

Proven Experience: A minimum of three years of experience in a medical office, including direct medical assistant experience, is essential. Neurosurgery or spine experience is a significant advantage.

Active MA Certification: You must possess a current and active Medical Assistant (MA) license/certification.

Authorization Expertise: Demonstrated experience with surgery authorization processes and navigating complex insurance requirements.

Medical Acumen: Strong knowledge of medical terminology, insurance practices, CPT, and ICD-10 coding.

Tech Savvy: Comfortable and proficient with Electronic Medical Records (EMR) systems and other relevant computer programs and applications in a medical office setting.

Organizational Prowess: Exceptional ability to organize, prioritize tasks, and manage multiple demands effectively.

Collaborative Spirit: A proven ability to work effectively as a team member, fostering strong working relationships with physicians, staff, and patients.

Clear Communicator: Excellent verbal and written communication skills with a focus on courtesy, clarity, and empathy.

Self-Motivated & Adaptable: Ability to work with minimal supervision and flexibly respond to changing demands and priorities.

Benefits You'll Enjoy:

This clinic is committed to its team members' well-being and future. They offer a comprehensive benefits package, including:

Competitive Salary: Based on your experience and expertise.

Health & Wellness: Health, Dental, and Vision insurance.

Financial Security: 401(k) with company matching, Life insurance.

Work-Life Balance: Paid time off.

This is a full-time, 8-hour shift, in-person position at their Frisco, TX office.

The Interview Process:

Our hiring process is designed to ensure a great fit for both you and the team:

Round 1 (Virtual or In-Person): An initial interview with the Owner.

Round 2 (Working Interview - 1-2 Days): A hands-on working interview (paid) to experience the clinic environment and demonstrate your skills directly with the team.

Ready to elevate your career and contribute to a team that’s transforming lives? If you're a dedicated and experienced Medical Assistant eager to take on a challenging and rewarding dual role in neurosurgery, we encourage you to apply through COLO Staffing! Join this exceptional clinic and help them continue to provide outstanding care to their community.

Apply Today!

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