Dispatcher/Customer Service- Full Time Job at Hotard Coaches, Cameron, LA

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  • Hotard Coaches
  • Cameron, LA

Job Description

Hiring for Skills and Enthusiasm!

Bring your exceptional driving skills and commitment to outstanding customer service in exchange for competitive pay ranging from $17 to $21 per hour along with the benefits and perks listed below.

First, WHO ARE WE?

Hotard Shuttle in Port Arthur, Texas, is dedicated to providing safe, reliable transportation services. We believe in delivering superior customer experiences through top-notch service. We don’t just offer jobs; we offer careers!

BENEFITS & PERKS:

We offer a comprehensive benefits package to all full-time employees working 30 hours or more per week. Some of these benefits include:

  • Paid holidays
  • Paid Vacation
  • Medical, dental, and vision benefits with employer contribution
  • 401(k) retirement plan with employer contribution
  • Opportunities for growth and development
  • Pay based on experience

WHO WE'RE LOOKING FOR:

Hotard Shuttle is currently hiring full-time Dispatchers who are passionate about maintaining high operational standards. If you thrive in a fast-paced environment and want to be part of a team that delivers superior service, this job is for you.

HOW YOU WILL MAKE A DIFFERENCE:

  • Check in drivers, assign daily routes, and address any questions
  • Monitor driver routes, tracking time, check-ins, rerouting, and completion
  • Communicate with drivers using tools like GPS and phones, adhering to Federal Motor Carrier Safety Regulations (FMCSR)
  • Document activities using both manual and electronic systems
  • Collaborate with internal teams and vendors to ensure smooth operations
  • Interact courteously and professionally with clients
  • Provide initial support to drivers during incidents, escalating issues as needed
  • Ensure drivers submit accurate daily logs, complete DVIRs, report maintenance issues, and follow other required procedures

REQUIRED EXPERIENCE:

  • High school diploma or equivalent
  • 1 year of experience dispatching in the transportation industry

DRIVING REQUIREMENT:

A valid driver's license and clean driving record are required

PAY RATE:

Hotard Shuttle offers an hourly wage of $17 - $21 per hour based on experience.

Schedule:

Monday-Friday

EEO Statement

Hotard Shuttle is committed to fostering a diverse and inclusive workforce. We provide equal employment opportunities for all applicants and employees, ensuring consideration without regard to race, color, sex, gender identity or expression, religion, age, national origin, citizenship, disability, marital status, sexual orientation, veteran status, or any other protected characteristic. Discrimination or harassment based on these traits will not be tolerated. We celebrate diversity and strive to create an inclusive workplace where everyone feels valued. This commitment extends to our partners and the communities we serve. At Hotard Shuttle, we are always learning, evolving, and improving to uphold these values. Our collaborative, inclusive culture attracts top talent and builds the foundation for a great place to work!

Job Tags

Hourly pay, Holiday work, Full time, Currently hiring, Monday to Friday,

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