Job Description

The Deputy Director of Public Safety Operations serves as the operational leader for the department’s critical service roles and emergency response functions, ensuring the smooth operation of public safety initiatives. This individual provides leadership and oversight for day-to-day activities, upholds the department's mission, and steps into the Director’s role in their absence.

The role requires exceptional skills in managing and directing a comprehensive public safety program encompassing law enforcement, crime prevention, fire services, emergency medical response, disaster preparedness, incident response, university compliance, and related operations. The Deputy Director will drive initiatives that enhance safety, strengthen community relations, and align with the university's strategic vision.

Essential Duties and Responsibilities:

The responsibilities below outline the essential aspects of the role and may include additional duties as assigned.

• Lead daily operations to maintain professionalism and foster positive community engagement.
• Evaluate and optimize departmental programs, policies, and operational strategies to ensure excellence.
• Develop long-term plans to enhance operations, integrating advancements in regulations and emergency service technology.
• Set service standards, allocate resources, and monitor effectiveness of safety protocols.
• Collaborate with university departments to create and execute incident action plans for campus-wide events.
• Oversee staff assignments, evaluate work methods, and resolve challenges to promote efficiency.
• Represent the department in interactions with other university units and external agencies.
• Address sensitive university inquiries and complaints with tact and professionalism.
• Lead or support crisis management planning and response efforts, including Unified Command representation during emergencies.
• Supervise departmental systems, including parking enforcement, communication networks, access control, and security technology.
• Inspire morale and foster a cohesive, motivated team environment within the department.
• Serve as a liaison to public service agencies, representing the Director as required.
• Develops or assists with developing incident action plans for large campus events and works closely with necessary departments in the planning of these events.
• Supervise the enforcement of the university Parking Policy.
• Assist with departmental compliance efforts around the Clery Act, Drug Free Schools and Communities Act, The STOP Campus Hazing Act, etc.

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Job Requirements: Education, Experience and Skills:

Education:

• Bachelor’s degree in political science, criminal justice, fire science, behavioral science, public administration, or related fields.
• Certifications or training in leadership education and emergency management are preferred.
• Knowledge and training in the principles of the National Incident Management System and the requirements of the Clery Act are highly valued.

Experience:

• 10+ years of experience in public safety, law enforcement, fire/EMS, emergency management, or related areas.
• Proven experience in crisis planning and handling emergencies.
• 5+ years of supervisory experience.

Skills:

• Comprehensive knowledge of safety protocols and relevant laws.
• Strong management skills, with a focus on training and staff development.
• Effective analytical and problem-solving abilities.
• Excellent interpersonal and public relations capabilities.
• Proficiency in modern office procedures and technology.

Salary Range:

$70,000 to $75,000/year

(Actual compensation will be commensurate with experience, education, and qualifications).

Employee Benefits:

This full-time, exempt position includes full benefits and vacation, holiday, and sick leave. The university offers a generous benefits package, including tuition remission for graduate and undergraduate classes at Mount St. Mary’s University, a retirement program with a match, as well as a generous paid time off schedule. For a complete list of employee benefits, please visit:

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