Job Description

ROYAL FARMS – STORE MANAGER/ASSISTANT STORE MANAGER

About the Company

Royal Farms is a fast-growing, family-owned company operating over 300 stores across Maryland, Delaware, Virginia, Pennsylvania, New Jersey, West Virginia, and North Carolina. We take pride in delivering fresh, high-quality food, essential convenience items, and fuel to our customers—all with a focus on speed, service, and hospitality. We are looking for motivated, results-driven leaders to join our team! Our Store Leadership positions offer a dynamic and rewarding career path in a fast-paced retail and food service environment.

About the Role:

Royal Farms Store Leaders and Assistant Store Leaders play a key role in driving operational excellence and customer satisfaction. These roles are responsible for leading store teams to create a positive customer experience, ensuring compliance with company policies and procedures, and delivering strong business results. Store Leaders have full accountability for the store’s performance, while Assistant Store Leaders support the Store Leader and step in during their absence. Both roles require a strong commitment to team development, customer focus, and operational execution.

Duties and Responsibilities:

• Deliver outstanding customer service through a friendly and welcoming environment
• Lead and support daily store operations including food service, merchandising, cleanliness, and safety
• Implement and enforce company policies, procedures, and systems
• Recruit, train, and develop a high-performing team
• Provide coaching, feedback, and performance management to retail team members
• Ensure proper execution of marketing programs and promotions
• Monitor and analyze store metrics to identify business opportunities
• Uphold standards for store appearance, food safety, and in-stock levels
• Maintain compliance with wage and hour laws and safety regulations
• Build positive relationships with the local community and vendors
• Participate in safety training and ensure use of personal protective equipment
• Recognize team members who exceed expectations and identify future leaders
• Assist in scheduling, inventory, cash handling, and other operational tasks
• Complete additional duties as assigned

Qualifications:

Successful candidates will demonstrate strong leadership, communication, and organizational skills. Additional qualifications include:

• Proven leadership experience in a retail or food service environment
• Store Leader: Minimum 2 years of management experience
• Assistant Store Leader: Minimum 1 year of management experience
• High school diploma or GED required; 2-year college degree preferred
• Strong interpersonal and written communication skills
• Proficiency in basic math, computer usage, and decision-making
• Food Safety Certification preferred
• At least 18 years old
• Able to travel as needed and work all shifts, including weekends and holidays
• Physically able to lift up to 50 lbs, stand, bend, and move for up to 8 hours per shift

Compensation:

• Assistant Store Leader: Hourly pay range $18.00 - $25.00 (based on experience and location)+ Quarterly Bonus Potential
• Store Leader: Annual salary range $62,000 - $72,000 (based on experience and location) +Quarterly Bonus Potential

Equal Opportunity Statement:

We strive to foster an environment that encourages collaboration, embraces different perspectives, and supports personal and professional growth. Our goal is to ensure that everyone has equal access to opportunities and resources, enabling us to build a stronger, more inclusive community together.

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Store Manager:

Assistant Store Manager:

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